About Us

Scents you love, sent with love! logo

 

That’s our promise to you. You deserve to love your space, and Scent Fill delivers the first and only 100% natural plug in air fresheners. We’re driven by a small, family-owned business mindset that relentlessly improves your customer experience and product.


How Scent Fill Started

Scent Fill was born by listening. Our founder, Mark Callison, saw the need while sending his daughter Alyssa a college care package. She wanted plug in air fresheners to make her dorm feel fresh, cozy, and like home… but the options did not match the more natural, transparent choices consumers were finding in categories like deodorant, beauty, and home care.

 

Electric plug in air fresheners had been left behind. Customers were asking for better, but big corporations ignored the outcry. So Mark built Scent Fill around it: a family-owned brand focused on better ingredients, better scents, and a better customer experience.

 

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Founder Mark Callison & Daughter Alyssa Callison


We still listen

The customer is our superhero. You inspired Scent Fill, and you still shape what comes next - from new scents and product improvements to packaging, service, and the way we run our business. Everything we make starts with listening to you.


Team & Culture

Scent Fill is a family-owned small business built by real people who care deeply about what we make and who we make it for. Our team is culturally diverse, hands-on, and guided by kindness, transparency, integrity, innovation, and customer care. From manufacturing to packing to customer support, we treat every product and every person with love, consistency, and respect.

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Scent Fill Team Outside of building
Scent Fill employees at party smiling
Scent Fill employee with dog
Scent Fill employees smiling

Why Scent Fill?

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The Scent Fill Happiness Promise - Hassle Free Returns
Scent is personal, and your satisfaction matters. If your refills are not the right fit, we make exchanges and returns simple with a prepaid return label. Email info@scentfill.com and Customer Service will help you exchange or return your refills. The choice is yours.

 

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Your Safety Comes First

Because your trust matters, we hold our products to applicable regulatory and industry standards, including IFRA guidance, California Air Resources Board requirements, Proposition 65 requirements, FTC guidance, and applicable labeling standards. From formulation to labeling, we prioritize compliance, transparency, and your peace of mind.

 

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Leaping Bunny Certified Cruelty-Free

Scent Fill products are certified cruelty-free by Leaping Bunny because quality should never come at the expense of animals. It is part of our commitment to responsible air care.

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Family-Owned Small Business

As a family-owned small business, every customer matters. We focus on honest service, thoughtful products, and earning your trust with every order.

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Developed and Assembled in the USA and Packaged with Care

From formulation to manufacturing, our refills are made in the USA with a focus on consistency, quality, and accountability. Our recyclable packaging is thoughtfully designed to reduce plastic, minimize waste, protect against damage in transit, and create a clean, premium unboxing experience. Multiple distribution centers also help reduce transit time and shipping distance whenever possible.

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Transparency You Can Trust

Trust starts with clear information. We share how our products are made, what to expect from each fragrance category, and provide access to our 100% Natural ingredients list and MSDS (Material Safety Data Sheets) so you can shop with confidence.

 

Our goal is simple: better air care, honest information, and scents you love, sent with love!


Vision Statement

To become the most beloved and trusted air freshener brand by creating joyful, memorable scent experiences - guided by kindness, trust, and transparency. We innovate with purpose, solve problems with care, treat people with respect, and craft every product with love and consistency.

Core Values

  • • Authenticity
  • • Kindness
  • • Transparency

• Integrity

  • • Innovation
  • • Customer-Centric

Have questions? We’d love to hear from you. Email us at info@scentfill.com, and a real person who cares will personally respond.